You don't maintain a reputation for excellence for more than 45 years, without passionate and dedicated staff. The BCS Shalom team is committed to personal, tailored care that enhances the lives of all the clients at the centre.

Manager of Residential Services, Janice Stokes.

The team is headed up by Janice Stokes.

Janice comes to BCS with many years in health care across four countries.
Her focus has mostly been at both ends of the life spectrum, specialising in Paediatrics earlier in her career and later in Aged Care. Janice, a Newcastle girl, first gained Aged Care experience commissioning a new facility in Carey Bay for a private provider. She then went to Uniting Care.

Her career and family then took her overseas for 15 years, managing a hospital in the Middle East and spending 9 years in New Zealand managing a large Aged Care Service for Presbyterian Support Services.

Janice has a passion for Quality and Leadership and has developed those strengths over the last two decades. Since returning to Australia 4 years ago she has settled back into Aged Care coming to BCS from Uniting Care. She is delighted to have the opportunity to be part of what BCS is doing in Aged Care and is highly motivated to make a positive and lasting contribution.

Executive Care Manager, Karen Waugh.

Karen is the Executive Care Manager of the Shalom Centre. Karen holds a Bachelor of Health Science (Nursing), Certificate if Coronary Care, Certificate IV in Training and Assessment and a Bachelor of Teaching (Primary). She has been nursing since 1980 initially in the acute care sector in Newcastle and then Taree before moving to Sydney in 2001. Karen's husband is the senior pastor at Carlingford Baptist Church and she has also completed part of a Diploma in Ministry during her husband's time at Morling College.

Karen joined the Aged Care sector initially working for Anglicare in Chesalon Care at Beecroft and then in a high care dementia unit at North Parramatta. She joined BCS in early 2009 initially working at Aminya Centre as Care Manager. In October 2009 she moved to BCS Shalom Centre as Care Manager of the Dementia Unit. In March 2010 she moved into the Executive Care Manager role taking responsibility across the Shalom Centre for both the High Care and Dementia Units.

Karen has a passion for excellence, for education and mentoring of staff. Whilst with Chesalon Care she spent time developing a Pastoral Care Model and is very keen to look at ways to develop pastoral care opportunities within Shalom and BCS.

Hospitality Coordinator , Belinda Smith.

Belinda has a wide variety of experience in the aged care sector working in direct care delivery, as a Chef Manager and as Support Manager in the services of Catering, Cleaning and Laundry. 

Belinda has owned her own catering business which provided meals for corporate and private functions. Belinda is committed to supporting our staff to ensure we deliver excellence in the catering, cleaning and laundry services to our clients at the BCS Shalom Centre.

Client Liaison Coordinator, Rebecca Saidman.

Rebecca Saidman holds a Commerce/Arts degree from the University of New South Wales and brings a wealth of experience in both business and care services to her role of Client Liaison Coordinator.

Rebecca spent five years as a personal care assistant at St Lukes Private Hospital while she completed her study, after which she spent a number of years with an online marketing agency.

She commenced her time with BCS in 2007 and took on the newly created Client Relations role in February 2008. Rebecca holds a passion for working with elderly people and their families to find them the best accommodation possible for their care needs.

Client Liaison Administrator, Tracey Jones.

Tracey boasts a wealth of experience within the client liaison industry. Her excellent customer service skills combined with her warmth and humour make her well equipped to assist clients as they make the transition into residential aged care.

 Tracey has a strong desire to help others and feels a great level of satisfaction in liaising with clients from the initial enquiry stage, through to welcoming a client to their new home - BCS Shalom Centre. Tracey's professionalism combined with her excellent attention to detail, make her a highly valued member of our Premium Lifestyle Choice team.

Client Liaison Administrator, Nicola Bullock.

Nicola is the newest member of our team and she brings many years of experience within the client liaison industry. She is extremely committed to providing the highest customer service, for her clients and their families for the transition into Aged Care which can often be very difficult for families.

Nicola is also a wedding photographer and manages to balance both running of a small business and assisting families with the Aged Care journey.

Nicola is known for her attention to detail, compassion and commitment to all our clients here at Premium Lifestyle Choice at Shalom Marsfield.

For more information on BCS Shalom Centre and our new Premium Lifestyle Choice, contact us today.